Frequently Asked Questions
Everything you need to know before purchasing a RobotForexPro Expert Advisor.
🔑 About the License
Each purchase includes a license for 1 Live Account + 1 Demo Account or 2 Live Accounts.
Accounts must be registered under your name and surname. Demo and live accounts both count toward your license limit.
🔄 Can My License Be Changed?
Yes, if your broker closes your account, changes your account number, your account expires, you switch a prop-funded account, or you provide another valid reason with proof.
📦 What Will I Receive?
You will receive the Expert Advisor files, instructions, set files, support, and free updates if available in the future.
📧 How Will I Receive the Files?
After purchase, we contact you by email to request your MT4 account number. Delivery is usually completed within 24–48 hours after we receive the required account details.
Please check your inbox and spam/junk folder.
❌ Copy Trading and Resale Policy
EA licenses are strictly for personal use. Resale, redistribution, commercial use, signal services, and copy-trading services are prohibited.
All EAs are connected to our servers. License usage can be monitored to detect unauthorized redistribution.
💳 Is It a One-Time Payment?
Yes. There are no hidden fees, upsells, or recurring charges.
⏱ When Do I Receive the Product?
You will receive your files within 24–48 hours via email after you provide your MT4 account number.
📊 How Often Does the EA Trade?
This depends on market conditions, the selected strategy, and how many pairs you use. Some days may have no trades.
📈 What Is the Monthly Gain?
Results vary depending on market conditions, account size, broker conditions, and user settings. We do not guarantee or predict any specific profit percentage.
💼 Broker Compatibility
Our EAs work with most MT4 brokers that allow algorithmic trading. Performance may vary depending on broker execution, spreads, commissions, and server conditions.
🛠 Can I Backtest the EA?
Yes, but backtests may not fully represent live trading because live market conditions, execution, spreads, and server-side logic may differ.
🆘 What Support Do You Offer?
We provide support through live chat and email. Typical response time is within a few hours on business days.
Email: trendrobotpro@gmail.com
