Terms of service
OVERVIEW
This website is operated by RFP Soft. Throughout the site, the terms “we”, “us” and “our” refer to RFP Soft. By visiting our site and/or purchasing from us, you agree to be bound by these Terms & Conditions, including any additional policies referenced herein or available by hyperlink.
Please read these Terms carefully before using our website. If you do not agree, you may not use our services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
1. ONLINE STORE TERMS
By using our site, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for a minor dependent to use this site. You agree not to use our products or services for any unlawful purpose.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason. You agree not to reproduce, duplicate, copy, resell or exploit our services without written permission.
2.1 LICENSE POLICY
Each order includes two licenses, regardless of whether they are used on demo or real accounts. Each account license is counted separately.
3. PRODUCTS & SERVICES
Our products are delivered digitally via email. No physical items will be shipped.
Refunds and cancellations are governed by our Refund Policy.
4. DELIVERY
Delivery is electronic. After completing payment, you will receive an email with the product and instructions. For full details, please see our Shipping & Delivery Policy.
4.1 WITHDRAWAL REQUESTS
Customers located in the European Union may submit a withdrawal request through our Withdrawal Request page.
For digital software products, the statutory right of withdrawal may not apply once delivery has begun where the customer has expressly requested immediate delivery and acknowledged the loss of the statutory withdrawal right.
Submission of a withdrawal request does not automatically guarantee eligibility for cancellation or refund. Requests are reviewed in accordance with our Refund Policy and applicable consumer protection laws.
5. PRIVACY
Your submission of personal information is governed by our Privacy Policy.
6. PROHIBITED USES
In addition to standard prohibited uses including malware, illegal activity, copyright violations, and misuse of our website, when using Expert Advisors (EAs) you must comply with all applicable license terms.
- EA licenses prohibit resale, redistribution, or commercial use, including copy trading or signal services.
- EA licenses are for personal use only and are limited to the number of installations or trading accounts purchased.
- You may not reverse engineer, decompile, modify, crack, bypass licensing mechanisms, distribute unauthorized copies, or attempt to remove any protection systems included within our software products.
- You are responsible for ensuring you hold the correct rights and licenses to use our products.
7. DISCLAIMER & LIMITATION OF LIABILITY
Our products are provided “as is” and “as available”. We do not guarantee performance results from the use of our Expert Advisors or trading strategies. To the fullest extent permitted by law, RFP Soft shall not be liable for any direct, indirect, incidental, or consequential damages.
Trading foreign exchange, CFDs, commodities, cryptocurrencies, and other financial instruments involves substantial risk and may not be suitable for all investors. Past performance does not guarantee future results. RFP Soft does not provide investment advice, financial advice, portfolio management services, brokerage services, or trading recommendations.
8. GOVERNING LAW
These Terms are governed by the laws of the Netherlands.
9. CHANGES TO TERMS
We may update these Terms from time to time. Updates will be posted on this page, and your continued use of our website constitutes acceptance of the changes.
Legal Language Notice:
All terms, policies, and legal information on this website are provided in English. This version is considered the official and legally binding version.
If you require a translation for better understanding, please contact us at admin@rfp-soft.com — we will gladly assist you.